Order Issue
My Order Has Not Yet Arrived
Don't worry! First, get your tracking number from your shipment confirmation email. Copy & paste it into the tracker below to see where your package is.
Still have an issue? Jump to Step 2.
My Order Arrived But I Have An Issue
Our quick FAQ below might have the answer! Browse the questions below to see if your issue is addressed.
Need more help? Jump to Step 3.
I Would Like To Speak To Someone
If you still need more help, you can contact our friendly customer service team using the form below. We'll be happy to assist!
Order Tracking
If you know your tracking number, please enter it below to find out the status of your order.
Order FAQ
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
You can contact us through our contact page! We will be happy to assist you.
Not found your answer?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.