Shipping & Collection
FREE SHIPPING: We provide free shipping to all UK addresses when you spend over £20 (excluding heavy items) (NI info can be found below).
🟢 FULLY STOCKED
🟢 COLLECTION AVAILABLE
🟢 NO DELAYS
This page outlines all of Valet-Chem's shipping options, collection information, estimated delivery times and any associated costs. Whether you need your order fast or prefer a budget-friendly option, we have a solution for you.
For any questions or specific needs, don't hesitate to contact us!
COURIER DELIVERY
ECONOMY SHIPPING
- Orders under £20.00 - £3.99
- Orders over £20.00 - FREE
- Timeframe - 3-5 Working Days
PRIORITY SHIPPING
- All Orders - £6.99
- Timeframe - 1-2 Working Days
All orders are provided with a tracking number upon dispatch. This will be emailed to you, it can also be found in your account.
HEAVY/PALLET DELIVERY
Heavy & palletised items such as Multiple 25L, 210L barrels & 1000L IBC containers are shipped via a heavy goods or pallet service and are charged separately on a weight based rate.
Shipping costs for these items can be calculated once added to the cart or in the checkout.
Please note: If ordering heavy items, please ensure you have the facilities to move the items when delivered. We cannot be held responsible if you are unable to move items such as IBC containers or pallets once delivered.
If you have any queries, don't hesitate to give us a call on 0115 880 0444.
NORTHERN IRELAND DELIVERY
We do ship to Northern Ireland, however, rates are calculated based on the items in your order. You can find out the rates for your order either in the checkout or by using the shipping rate calculator on the cart page.
ORDER COLLECTION
If you'd prefer to collect in person, we offer free collection at our Nottingham premises. Please wait for an email confirming your order is ready for collection before travelling.
Please note: Certain items require a licence to be transported, please ensure you have the correct transport licence if collecting hazardous items.
EU & INTERNATIONAL ORDERS
We are able to offer shipping to the EU and internationally. If you would like to place an order to be shipped outside of the United Kingdom, please get in touch. We'd be very happy to talk to you about your requirements and work with you to meet your needs.
Please give us a call on +44 115 880 0444 or email us at info@valetchem.co.uk
We do offer free shipping for all orders over £20 (ex NI).
Please note: This does not apply to heavy/palletised items. Shipping costs for these items can be calculated in the cart.
Once your order has been dispatched, you will receive tracking details by email. You can also find tracking details in your account.
Yes, however, please do not travel until you have received an email stating that your order is ready for collection.
Our collection address is:
Unit 1, Park Road East, Calverton, Nottinghamshire, NG14 6LL
Please note: Certain items require a licence to be transported, please ensure you have the correct licence to collect these products.
We are able to offer shipping to the EU and internationally. If you would like to place an order to be shipped outside of the United Kingdom, please get in touch. We'd be very happy to talk to you about your requirements and work with you to meet your needs.
Please give us a call on +44 115 880 0444 or email us at info@valetchem.co.uk
Orders are typically sent within 3 working days, however during busy periods, this could sometimes be longer.
For smaller orders, we use FedEx. For heavier/palletised orders we use various specialist carriers.
Not found your answer?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.
For orders placed online for collection.
Please wait for an email confirming your order is ready for collection.
Valet Chem, Unit 1, Park Road East, Calverton, Nottinghamshire, NG14 6LL
Monday - Friday: 9AM - 5PM
Saturday: Closed
Sunday: Closed